Privacy Policy
Last updated: January 25, 2026
1. Introduction
New Web Solutions ("we", "us", or "our") operates TableCall (tablecall.net). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our restaurant reservation concierge service.
By using our services, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, country
- Reservation Details: Restaurant preferences, party size, date/time, special requests
- Payment Information: Credit card details (processed securely by our payment provider)
- Communications: Messages and feedback you send to us
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on site
- Location Data: General location based on IP address
- Cookies: Session and preference cookies (see Section 7)
3. How We Use Your Information
We use your information to:
- Process and manage your restaurant reservations
- Communicate with you about your reservations and our services
- Process payments and refunds
- Improve our services and user experience
- Send service updates and promotional communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Restaurants: Necessary reservation details (name, party size, contact info, special requests)
- Payment Processors: To process transactions securely
- Service Providers: Companies that help us operate our services (hosting, analytics, customer support)
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure storage of sensitive information
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account information is retained for 1 year after account closure. Reservation records are kept for 3 years for legal and business purposes.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze how our site is used
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect some features of our service.
We use the following analytics services:
- Google Analytics: To understand user behavior and improve our service
- Microsoft Clarity: To analyze user interactions with our site
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us at support@tablecall.net.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@tablecall.net
- Company: New Web Solutions
- Address: 6, Teheran-ro 79-gil, Gangnam-gu, Seoul, Korea